SHIPPING & RETURNS
SHIPPING POLICY
Welcome to Old Kings Workshop! Our shipping policy is designed to provide you with clarity and confidence when making a purchase. We offer transparent information about our shipping methods, packaging, and associated costs. We believe in using plain, straightforward language to build trust and ensure that our customers remain loyal.
We make use of PUDO & POSTNET for deliveries. Additional fee for delivery applies
Customers are welcome to collect their orders.
RETURN & EXCHANGE POLICY
At Old Kings Workshop, we want you to shop with the utmost peace of mind.
All products are customized to the client’s preference, we therefore do not accept refunds or exchange requests. Once the order is confirmed, it cannot be canceled.
Manufacturing faults or defects will be altered without additional charges.
Wrinkles, scratches, and marks on leather, caused by natural damage to the leather product are not considered as manufacturing defects. This adds to the beauty and character of the product.